Help and questions

 

Q. What material are the 3D-printed products?

The Alhambra bag is made from high quality and high durability 3D-printed polymer.

 

Q. What is your shipping and return policy?

Please visit our shipping policy and our return policy here.

 

Q. What should I do if I face difficulties while shopping on the website?

If you have any difficulty shopping on the website please contact our customer care team on customercare@mesh--mesh.com

Q. In which currency will my purchase be made?

You can select your preferred currency from the dropdown menu on the top right.

 

Q. Will the colors of the bags be the same as they appear on the website?

We strive to ensure that the colors of our bags are represented as accurately as possible on our website. However, please note that variations in color may occur due to differences in screen settings, lighting, and other factors. If you have specific concerns about a color, feel free to contact us for more details.

 

Q. How durable are your bags?
Our bags are designed using high-quality materials to ensure they withstand daily use. However, they should be handled with care and protected from falls to prevent fractures or scratches.

 

Q. What is the pre-ordering process?

All items market "pre-order" will be shipped in the estimated time window listed in the item description. 

*Please note that when purchasing an item for a pre-order, you will be charged immediately.*

 

Q. What if  my location isn't available for shipping?

If your location isn't listed as a shipping option, please reach out to us at customercare@mesh--mesh.com. We're committed to making our products accessible and will do our best to accommodate your request.